Executive Assistant & Operations Specialist
You shouldn't have to remember everything, chase every task, or figure out every little detail yourself.
I can take that off your plate.
About Me
I’m an Executive Assistant and Operations Specialist with a little over 5 years of experience working alongside executives, founders, and teams across various industries.
Over the years, I’ve learned that good support is about more than being organized. It’s knowing what needs attention, remembering the things that are easy to overlook, following through without being chased, and being comfortable figuring things out when there isn’t a perfect playbook.
My work has taken me from managing busy executive calendars and inboxes to coordinating travel, supporting real estate acquisition research, building SOPs, managing content workflows, and keeping projects moving across different teams and time zones.
I’m naturally the person who starts asking, "Is there a better way to do this?" If something is unnecessarily complicated, repeated every week, or constantly getting stuck in the same place, I want to understand why and help fix it.
My Services
From administrative tasks to complex project coordination, I provide the backbone your operations need to thrive efficiently and effortlessly.
From calendars and inboxes to travel, meetings, research, and personal tasks, I take care of the details that need attention.
I help organize projects, processes, tools, and recurring work, from SOPs and CRM management to workflows and automation.
Keeping projects, priorities, and day-to-day business tasks organized, coordinated, and moving forward.
Work Samples
From structured calendars to detailed process documentation, here are a few examples of how I organize operations behind the scenes.
Strategic scheduling with color-coded categories, time-blocking, and built-in buffer times to keep executive days productive, balanced, and free from burnout.
The executive's calendar was busy and fragmented, making it difficult to protect focus time, prioritize important meetings, and allow enough transition time between commitments.
Created a structured calendar system using color-coded categories, time-blocking, meeting rules, buffers, and protected focus time.
A more intentional and manageable calendar that made priorities easier to see, reduced scheduling friction, and created more breathing room in the executive's day.
A detailed calendar and scheduling guide covering time blocks, meeting rules, Calendly, travel time, buffers, and handling scheduling conflicts.
Important scheduling and calendar-management processes needed to be documented clearly so they could be followed consistently rather than relying on memory or individual preferences.
Created a practical SOP covering calendar structure, time blocks, meeting rules, Calendly, travel time, buffers, and handling scheduling conflicts.
A clear, repeatable reference that makes the process easier to follow, maintain, and hand over.
A Zapier automated request workflow connecting Google Forms → Google Sheets → Notion → Slack, to capture, organize, route, and track internal team requests.
Internal requests were being handled manually, making it harder to capture, organize, route, and track requests efficiently.
Built an automated workflow connecting Google Forms, Google Sheets, Zapier, Notion, and Slack to capture requests, create trackable tasks, and notify the right people.
A more centralized and trackable request process with less manual follow-up and clearer visibility into outstanding work.
Tools & Technology
The systems and software I use to keep people, processes, and priorities moving.
Shopify
Client Testimonials
"Millicent consistently anticipates my needs, handles every detail with precision, and gives me the confidence to focus on the bigger picture. She is exceptionally dependable and capable."
Christopher
Group Chairman & CEO
"Millie is an absolute goddess! She brings warmth, organisation, and incredible initiative to everything she does. She somehow makes the impossible feel effortless. I couldn't recommend her more highly."
Madeline
Founder & CEO
"Millie is incredibly easy to work with. She learns new tools quickly, adapts effortlessly, and needs very little supervision. I always know I can hand something over and trust her to get it done."
Gabrielle
COO
Let's Connect
Reach out to discuss how we can work together to give you back your time and focus on what matters most to your business.